Return and Exchange

 

Return and Exchange Policy

1. Exchange Only

We do not offer returns or refunds. Only exchanges are allowed under the following conditions:

• The product must be unused, unworn, and in its original packaging with all tags intact.

• Exchange requests must be made within 7 days of receiving your order.

2. Customer Responsibility

If you wish to exchange a product, you are responsible for sending it back to us using a trackable shipping method. Please ensure the item is packed securely to avoid damage during transit.

3. How to Request an Exchange

To initiate an exchange, contact our customer support team at:

• Email: stanxe4@gmail.com

• Phone: +92 300 6151648

Please include your order number and reason for the exchange in your message.

4. Non-Exchangeable Items

The following items cannot be exchanged:

• Products marked as “Final Sale” or “Non-Exchangeable”

• Customized or personalized products

• Items damaged after delivery due to misuse, negligence, or accidents

5. Important Notes

• No returns will be accepted.

• No refunds will be issued.

• Exchanges will only be processed after the returned product passes our inspection.